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How to Check NSFAS Status Using Your Reference Number

 


Checking your NSFAS status using your reference number is an important step in tracking your application and making sure everything is moving forward. The reference number is a unique code issued when you apply for NSFAS funding, and it helps identify your application in the system. 

This guide explains what your reference number is, how to use it to check your NSFAS status, and what to do if you’ve lost it.


What Is an NSFAS Reference Number?

An NSFAS reference number is a unique code assigned to your application after you submit it. It acts as a tracking ID for NSFAS staff and support channels.

You will find it in:

  • The confirmation email from NSFAS
  • The SMS sent to you after submitting your application
  • Your application receipt or PDF copy

You will need this number whenever you contact NSFAS about your application.

Step-by-Step: NSFAS Status Check Using Reference Number

Here’s how to use your reference number to track your application:

  1. Go to the official NSFAS website: www.nsfas.org.za
  2. Click myNSFAS to open the login page
  3. Enter your ID number and password to log in
  4. Select Track Funding Progress in your profile
  5. If requested, enter your reference number for verification
  6. View your current application status and any next steps

Note: Even if you log in with your ID, NSFAS may still request your reference number for certain queries or support calls.

When You’ll Need to Provide Your Reference Number

While you can check your status online without it, your reference number is required in situations such as:

  • Calling NSFAS support to ask about your application
  • Emailing NSFAS for assistance
  • Visiting a walk-in centre
  • Following up on an appeal or duplicate application

Troubleshooting: Lost or Forgotten Reference Number

If you can’t find your reference number:

  • Search your email inbox for “NSFAS” and check confirmation messages
  • Check your SMS history for the application confirmation
  • Log into myNSFAS and review your application history
  • Contact NSFAS directly with your ID number to retrieve it

Reference Number vs ID Number for Status Checks

Here’s how they differ:

Reference NumberID Number
Unique to a single applicationUsed for all applications in your name
Required for verification by NSFAS supportUsed for logging into the portal and USSD checks
Cannot be changedPermanent and official

How to Get Faster Status Updates

  • Keep your reference number stored safely in both digital and written form
  • Always use the same phone number and email you applied with
  • Check your status at least once a week, especially during the registration period
  • Follow up if there’s no update for more than 3 weeks
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